Frequently Asked Questions

What sort of treatments do Chartered Physiotherapists use?

The modern Chartered Physiotherapist uses a wide range of skills including manipulation, mobilisation, massage and exercises, often aided by the use of sophisticated electronic and electrical apparatus - all designed to help in the relief of pain and to promote healing. Preventative measures are very important in physiotherapy. The Physiotherapist will spend time teaching the patient how to avoid re-occurrence of his/her problem.


How does a Physiotherapist decide the best form of treatment?

Physiotherapists undertake a thorough assessment of each problem. This will involve a thorough examination, together with an understanding of your work, rest and recreational activities.

This full assessment may identify a problem which is situated some distance from where the pain is felt. It also ensures that the diagnosis and treatment will relate to you and your whole lifestyle. After full consultation with you and your physiotherapist, and possibly your doctor, the best form of treatment will be decided on.


How does Physiotherapy differ from the "alternative" forms of healing?

The methods used by "alternative" therapies differ widely, but most of the theories and principles which govern them are included as standard practice in Chartered Physiotherapy, which is the "orthodox alternative".

Physiotherapy is a medically recognised treatment with physiotherapists working closely with GPs and Consultants.

Many physiotherapists have developed additional skills in areas such as acupuncture, reflex therapy, aqua-aerobic fitness programmes, Alexander technique, aromatherapy, cranio-sacral therapy and Shiatsu.


How do I know if a physiotherapist is fully trained and has a qualification recognised by the state? Only members of the Chartered Society of Physiotherapy and having designatory letters "MCSP" or "FCSP" after their name, and Health Professions Council (HPC), have undergone the required training and passed the necessary state recognised examinations to enable them to practice within the NHS or in Private Practice.


Do I have to be referred by a doctor?

No, not necessarily. You may consult a Chartered Physiotherapist without a doctors referral, but contact will usually be maintained between your GP and Physiotherapist. Chartered Physiotherapists work in close co-operation with GPs in much the same way as consultants do, and this relationship is for the ultimate benefit for you, the patient.


What do I need to do to book an appointment?

If you wish to be seen privately, all you need to do is to contact us and one of our administrators will be able to book you in at a time that is convenient to you. Although you do not need a doctors referral, we do liase with GP and usually send a report on completion of your treatment. If you specify that you do not wish your doctor to be contacted, we will of course comply with your wishes.

 If you are claiming from a health insurance company for the cost of your treatment, you may need to have a referral from your doctor. Please check with your insurance company first.


Do I need to bring anything with me?

You do not need to bring anything specific with you. We may ask you to undress to your underwear to carry out a treatment or assessment, so you may feel more comfortable if you bring a pair of shorts with you.


How many treatment sessions will I need? 

Following your initial assessment the physiotherapist will be able to advise you as to how much treatment you may require. Generally the longer you have had symptoms, the more treatment will be required but as a guide, the average number of treatments varies between 4 and 8.  Normally if you are not improving after 3 sessions, we would suggest that treatment is not continued until perhaps further investigations are undertaken, or your doctor has reviewed you.


Terms and conditions 

Sammy Margo Physiotherapy is the trading name of The Physiotherapist Company Limited which is a registered company in England and Wales (no 03322706) with a registered office address of 444 Finchley Road London NW2 2HY


Data Protection

All data will be handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Medical records will be stored electronically and only accessed by authorised personnel. Disclosure of information may be made to appropriate health professionals, such as your GP, when communicating about your presenting condition. It is common practice to write to your GP and/or referring Specialist; if you do not want this to happen please inform your clinician. For more information please se our Privacy Notice.


Consent To Treatment

All assessments and treatments will be performed by a qualified, registered and insured therapist who will practice within the defined scope of practice as per the relevant governing bodies in the United Kingdom. You must advise your therapist of any factor that may affect your treatment or diagnosis. Following examination, an explanation of the therapist’s opinion and proposed treatment will be provided. It is important that you fully understand the diagnosis, recommendations, procedures and treatment techniques that may be involved, as well as any likely effects.  Your therapist should make every effort to ensure you do, but if you are in doubt, please ask for further information. With certain conditions, a degree of undress may be required and this will be explained at the time by the therapist. You are entitled to be accompanied during your treatment if you wish.



Payment is required at the time of your appointment unless you have Private Medical Insurance and are able to provide the required details of your Private Insurer. Receipts will be provided if necessary.



Sammy Margo Physiotherapy is registered for physiotherapy with all major private health insurers in the UK. It is your responsibility to seek authorisation from your insurance company and it is recommended that you do so before making an appointment. We are able to invoice directly to some of the major insurers on your behalf. The fees when invoiced directly to insurers may vary from our standard fees. You may choose to pay at the time of your appointment and take responsibility for your own claim process. Please be aware that your insurance may not cover the full cost of your invoice and you remain liable for all costs associated with your treatment. 


Cancellation Charge

If less than 24 hours’ notice is given before cancelling your appointment, or if you fail to attend or are late for your appointment, you will still be charged the full amount for your appointment.



The information provided on this website is intended as a guide to inform the reader of our services at Sammy Margo Physiotherapy. You should not rely solely on the information provided here as the only source of self-management of an injury. We believe the information to be truthful but always recommend seeking professional advice on the best approach to management of individual injuries and for decisions on return to work, sport or other activities.


444 Finchley Road NW2 2HY    
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Tel: 0207 435 4910

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